Targeted AI solutions for the bottlenecks that matter most in our community.
Every community runs on the people who do essential work—doctors seeing patients, tradespeople keeping buildings running, manufacturers making things, farmers growing food. These businesses face real constraints: not enough hours, too much paperwork, calls that go unanswered while someone is elbow-deep in the work.
AI tools already exist that can help. But most haven't been adopted. The gap isn't awareness—it's that someone needs to show up, understand the specific workflow, solve the specific technical problems, and make it actually work.
Main Street Productive is a BC Benefit Company focused on closing that gap in the Okanagan. We identify the highest-impact bottlenecks in our local economy, find or build AI solutions that address them, and do whatever it takes to make adoption happen—from in-person implementation to ongoing managed services.
We prioritize impact. Our work is pro bono or priced on a cost recovery basis. We focus on first-order constraints: key community bottlenecks that impact our community's quality of life and economic resilience, not marginal efficiency gains.
What We're Doing
AI Scribes for Physicians
AI scribes save doctors around 2 hours per day by handling clinical documentation in real time, reducing burnout and increasing the number of patients they can see. The tools are available and affordable—but adoption requires more than reading a guide. It means someone showing up in the clinic, getting the hardware working, addressing privacy concerns, and running through the first real consult together. It means not relying on busy doctors to troubleshoot microphone problems and fiddle with technology on their own.
We've onboarded family doctors and specialists across the Central Okanagan with whichever scribe tool fits their EMR and workflow. Most are self-sufficient within days. We also built a set of fillable referral forms for the KGH Emergency Department—7 forms covering 185 fields—that integrate with AI scribe form-filling features and are now in daily use by ER doctors.
This work is done pro bono in partnership with local medical organizations because physician time is one of the most important constraints in our community.
What's Next
The same pattern—powerful AI tools that exist but aren't being adopted—shows up across the local economy. We're particularly interested in sectors tied to the physical world: trades, manufacturing, agriculture, and food processing. AI won't replace a plumber or a welder, but the knowledge work wrapped around that physical work—answering phones, quoting jobs, tracking compliance, managing paperwork—is where real bottlenecks sit. These are also the sectors most important to the Okanagan's long-term economic resilience, because they're the hardest for AI to displace.
We're in early conversations with local industry to understand where the constraints are and where AI can make the biggest difference. If you work in one of these sectors and want to talk, we'd love to hear from you.
Bailey Klinger
Main Street Productive is led by Bailey Klinger. Bailey holds a PhD from Harvard, where his research focused on economic growth and small business development. He's spent the last two decades building tools and social enterprises around the world that help small businesses thrive.
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Working on something where AI might help? Want to collaborate? Just curious? We'd love to hear from you.